1. When
are you open?
2. What are the qualifications of your tutors?
3. How much tutoring does my student
need ?
4. Are there any registration fees or additional
cost?
5. Is there a contract to sign? How long am I
committed?
6. What is your cancellation policy?
7. How do I get started?
8. Can I schedule just one appointment to try
it out? What if I don't
like the tutor?
9. Can I pay by check?
1. When are you open?
- 7 days a week 9am to 9pm.
You can reach us by phone Monday-Friday 10am
to 5pm
2. What are the qualifications
of your tutors?
- Each tutor has a minimum of a Bachelors degree. Many are
working on a Masters or a Doctorate.
3. How much tutoring does my student need ?
- We require a minimum of 1 hour per week per subject .
Students with an “A” should consider tutoring
once a week to maintain their grade.
Students with a “B” should consider once or twice
weekly.
Students with a “C” should consider two or three
times weekly.
Students with a grade below “C” should consider
three or more times per week.
4. Are there any registration
fees or additional cost?
- No, we only charge for the actual tutoring.
5. Is there a contract to sign?
How long am I committed?
- Although we do require you to sign a form acknowledging our
policies, there is no long term commitment required. You can
cancel any or all of your scheduled appointments with 48 hours
notice for a refund or credit of any unused time paid for.
6. What is your cancellation
policy?
-We require 48 hour notice to cancel or reschedule an appointment.
7. How do I get started?
- Just let us know what subject you need help with and when
you are
available. We can then work on matching you with the appropriate
tutor. Please call ahead at least 2 days in advance. Same
day appointments are not always available since we need time
to match you with the best tutor possible.
8. Can I schedule just one
appointment to try it out? What if I don't like the tutor?
- You are welcome to schedule just one appointment if you
feel you need to establish the effectiveness of the tutor.
If you are looking for a regular weekly appointment however,
we would encourage you to establish a weekly schedule with
the tutor we recommend. If for any reason you are not satisfied,
you may cancel your appointments or ask to meet with another
tutor with just 48 hours notice.
9. Can I pay by check?
- You may pay by check during the 1st week of every month.
We require a credit card to establish an account for all new clients. The
payments are due in advance on a monthly basis. |